About Us

Our History

The owner, Marcella Jones, has been a registered nurse for over 20 years. Twelve of her past 20 years in the nursing industry has been spent in home health care. For the last 8 years, particularly, Mrs. Jones has served as an administrator for a local home health agency, where she managed five offices throughout the Hampton Roads area including Williamsburg and Gloucester. Her guidance and dedication enabled her to cultivate these agencies from scratch and to ensure that the agencies received both Medicare and Medicaid certification and CHAP accreditation without any deficiencies.

CHAP

Along with her credentials, Marcella Jones has also served on the Task Force Committee for the Virginia Association for Home Care and Hospices. She has been a legal nurse consultant for the past 8 years, a notary public, a wound care consultant, and an Oasis Specialist, earning her COS-C in both 2005 and 2008.

Marcella Jones' area of expertise includes medical-surgical, orthopedics, neurology, cardiology, and geriatrics.


Our Commitment

  • Immediate response to each Referral and same-day service if ordered by the physican
  • Admit clients after hours, on weekends, and during holidays, if necessary
  • Collaborate with the discharge facility staff to develop a coordinated plan of care designed to meet the client's and client's family's medical, psychosocial, emotional, and scheduling needs
  • Use quality indicators to assess the patient's pain and symptom management, as well as the patient's and family's satisfaction of care to ensure we continuously improve patient care and quality of life
  • Establish specific care protocols in the home that include notification of staff arrival
  • Provide education on all disease processes and include coordination of care, pain, and symptom management in our education process

Our Mission

Our mission is to form a partnership - a bond - with all health care providers and offer a wide variety of services to our clients for all aspects of care from our highly specialized professionals. We are committed to fulfilling our mission by providing you with the expertise, professionalism, and dependability necessary to care for you, the client, restoring your health and preserving your independence.

We believe in providing you with the necessary tools and information you need to continue your quality of life at home. We believe that you, the client, have choices and decisions regarding your health care. At Health Partners Home Care, we are very respectful of each client's rights and need for self-determination.